Privacy Policy

1. Introduction

Ben Behmer Media LLC ("Company," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number, and business information
• Company details, revenue information, and service areas
• Payment and billing information
• Communications with us, including emails, calls, and chat messages
• Marketing preferences and service requirements
• Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website or use our services, we automatically collect certain information:

• IP address, browser type, and operating system
• Pages viewed, time spent on pages, and navigation paths
• Referring website and search terms used
• Device identifiers and mobile network information
• Location data (general geographic location)
• Cookies and similar tracking technologies data

2.3 Third-Party Information

We may receive information about you from third-party sources, including business directories, social media platforms, marketing partners, and data providers, which we may combine with other information we have about you.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our services
• Processing payments and managing billing
• Communicating with you about services, updates, and promotional offers
• Personalizing your experience and improving our services
• Analyzing usage patterns and service performance
• Detecting, preventing, and addressing technical issues and fraud
• Complying with legal obligations and protecting our rights
• Marketing and advertising our services (with your consent where required)

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for processing your personal information includes:

• Consent: Where you have given clear consent for specific processing activities
• Contract: Processing necessary to perform our contract with you
• Legal Obligation: Processing required to comply with legal requirements
• Legitimate Interests: Processing for our legitimate business interests, provided your rights are not overridden

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 Service Providers

We may share information with third-party service providers who assist us in:

• Payment processing and billing services
• Email marketing and communication platforms
• Customer relationship management (CRM) systems
• Analytics and website optimization services
• Cloud hosting and data storage providers
• Legal, accounting, and professional services

5.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers and hosting environments
• Regular backups and disaster recovery procedures
• Compliance with industry security standards

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

8.1 General Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Opt-out: Unsubscribe from marketing communications

8.2 GDPR Rights (EU Residents)

If you are located in the EU, you have additional rights under GDPR:

• Right to Object: Object to processing based on legitimate interests
• Right to Restrict: Request restriction of processing
• Right to Withdraw Consent: Withdraw consent for consent-based processing
• Right to Lodge a Complaint: File a complaint with your local data protection authority

8.3 CCPA Rights (California Residents)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve our website functionality and user experience
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: